• Paper policy, procedure, and reference manuals

We can incorporate usability, Information Mapping, and visual language as we design and write a comprehensive new manual or incorporate new information into your company's existing style and template.

• Online or web-based manuals

Many companies are discovering the benefits of converting internal and external manuals to web-based manuals or other online formats. We can take on your project using the tool of your choice, or we can consult with you on the entire conversion process.

• Applications documentation manuals

Whether a manual is on paper or online, we dig into the application and investigate the user to ensure the resulting manual complements the application and provides the level of information users need.

• Instructional design

Wordkraft has experience in both consulting on LMS design and usability and in writing content for LMS lesson modules.

• Training manuals

Need a training manual for a classroom? As a stand-alone manual? Both? We can tailor training materials to exactly fit your needs.

• Getting started guides

Many times the getting started guide sets the tone for a user learning a new application. Whether your user is internal or external, we can create an efficient guide to suite the format and user.

• Online help

Wordkraft is experienced in creating help projects and in consulting with programmers to ensure the integrity of help content.

• Job aids and reference cards

In an age of expanding electronic information, it becomes even more important for you to ensure the success of a project by advertising and supporting online documentation, a web site, or a new service with a piece you can put in the users hands to serve as a reminder and help make the application even easier to use.

• Marketing collateral

Wordkraft/Webkraft can write and design marketing brochures and other collateral to support products, services, events, and web sites. We can coordinate and produce the entire project or work with your current graphic designer.

Interested in seeing examples of our work? Call (515) 961-3732 or e-mail us at info@wkraft.com to set up an appointment to review.

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